Refund Policy

The Madison Aquathon Series is not able to offer refunds for any reason, as we offer all runners the opportunity to transfer their registration to another person or event, change their distance or defer to next year. (This includes those who experience illness, injury or any other condition that may prevent them from participating in the event.)

Race to Race Transfers

• For the June 3 Aquathon - On or before Thursday, May 20 at 12pm (CT):
• For the July 8 Aquathon - On or before Thursday, June 24 at 12pm (CT):
• For the July 22 Aquathon - On or before Thursday, July 8 at 12pm (CT):
• For the August 12 Aquathon - On or before Thursday, July 29 at 12pm (CT):
• For the August 26 Aquathon - On or before Thursday, August 12 at 12pm (CT):

• May transfer to any Race Day Events event.
• When transferring to a different race, the registrant will be credited for their original amount minus the transfer fee of $10. This credit can be used to cover the event cost in the new event.
• No refunds if transferring to a different race of lesser cost. Registrants will still pay a $10 transfer fee.
  • For the June 3 Aquathon - After Thursday, May 20 at 12:01pm (CT):
  • For the July 8 Aquathon - After Thursday, June 24 at 12:01pm (CT):
  • For the July 22 Aquathon - After Thursday, July 8 at 12:01pm (CT):
  • For the August 12 Aquathon - After Thursday, July 29 at 12:01pm (CT):
  • For the August 26 Aquathon - After Thursday, August 12 at 12:01pm (CT):
  How to Transfer to a New Race in RunSignUp
• Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under "Upcoming Events." This shows a list of all Race(s) that are coming up.
• You are able to manage the registration for the Race by clicking "Manage Registration".
• From the top bar, choose "Transfer to Another Race." Follow the instructions and complete your registration.

Bib Exchanges (Participant to Participant)

• For the June 3 Aquathon - On or before Thursday, May 20 at 12pm (CT):
• For the July 8 Aquathon - On or before Thursday, June 24 at 12pm (CT):
• For the July 22 Aquathon - On or before Thursday, July 8 at 12pm (CT):
• For the August 12 Aquathon - On or before Thursday, July 29 at 12pm (CT):
• For the August 26 Aquathon - On or before Thursday, August 12 at 12pm (CT):

• $10 bib exchange fee paid by the original registrant.
• The original registrant may give their registration to a new registrant, pays the $10 fee, then the new registrant can register at a $0 fee. There are no refunds and any money exchange is up to the parties involved.

• • For the June 3 Aquathon - After Thursday, May 20 at 12:01pm (CT):
  • For the July 8 Aquathon - After Thursday, June 24 at 12:01pm (CT):
  • For the July 22 Aquathon - After Thursday, July 8 at 12:01pm (CT):
  • For the August 12 Aquathon - After Thursday, July 29 at 12:01pm (CT):
  • For the August 26 Aquathon - After Thursday, August 12 at 12:01pm (CT):

• Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under "Upcoming Events." This shows a list of all Race(s) that are coming up.
• You are able to manage the registration for the Race by clicking "Manage Registration".
• From the top bar, choose "Transfer to Another Runner."
• Enter the new registrant's First Name, Last Name and E-mail Address. Then click "Transfer as a Gift."
• You'll be asked to complete payment for the transfer fee to complete your portion of the transfer.
• MAKE SURE to let the new registrant know that they'll receive an e-mail from RunSignUp inviting them to register. They will need to complete registration for the process to be completed.

Defer to Next Year

• For the June 3 Aquathon - On or before Thursday, May 20 at 12pm (CT):
• For the July 8 Aquathon - On or before Thursday, June 24 at 12pm (CT):
• For the July 22 Aquathon - On or before Thursday, July 8 at 12pm (CT):
• For the August 12 Aquathon - On or before Thursday, July 29 at 12pm (CT):
• For the August 26 Aquathon - On or before Thursday, August 12 at 12pm (CT):

• Participants will not receive a refund, but may defer to next year by paying a $15 fee.
• We do not offer refunds in lieu of deferrals.
• Deferrals may only be made for one year. A participant may not defer again the following year.
  • For the June 3 Aquathon - After Thursday, May 20 at 12:01pm (CT):
  • For the July 8 Aquathon - After Thursday, June 24 at 12:01pm (CT):
  • For the July 22 Aquathon - After Thursday, July 8 at 12:01pm (CT):
  • For the August 12 Aquathon - After Thursday, July 29 at 12:01pm (CT):
  • For the August 26 Aquathon - After Thursday, August 12 at 12:01pm (CT):

Shirt Size Change (Series Only)

• On or before Wednesday, July 8 at 12pm (CT):
• You may change your shirt size online, dependent upon availability of shirt inventory. After Wednesday, July 8 at 12:01pm (CT):
• If a participant needs to change a shirt size, they must pick up the size originally ordered and may exchange post-race, dependent upon leftover inventory.

• Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under "Upcoming Events." This shows a list of all Race(s) that are coming up.
• You are able to manage the registration for the Race by clicking "Manage Registration"
• From the top bar, choose "Giveaway Management." Follow instructions and update to your preferred shirt size.